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Sunday, September 05 2010 @ 10:47 AM EDT

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 Error Messages that are of no help
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by sroland (offline) on April 28 2009 10:01 AM (Read 478 times)  
sroland

I am receiving an error message that is of no help. The message is

Error Encountered
Unexpected error, please try again


The message provides me no direction as to what the issue is. This message is currently what I am receiving after the initial login for each screen of the application I enter. The standard senerio applies here, "it was working, what changed". JBoss is running hence the login screen appearing. The database is up and running.

Is there a log that is produced that I can be directed to that will provide me a direction to go to solve my issue?


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by jstwhite (offline) on May 01 2009 13:05 PM  
jstwhite

Take a look at the log file for error information, which is usually saved
at C:\jboss-4.2.3.GA\server\default\log\server.log? Remember you need to generate the
error looking\opening the log. As EDAS2 evolves we will be adding more informative error messages.
In this particular case looking at the log file solved the problem - which was a database connection issue.


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by sroland (offline) on May 01 2009 14:51 PM  
sroland

Thank you for the prompt response to my issue with EDAS2. It appears the connection problem stemmed from a change to the Host file we made to resolve an issue we had with JBoss halting for no apparent reason. We needed to add the server name to the Host file which fixed the JBoss issue. But that caused the Oracle connection issue. We needed to make the same change to the edas2-prod-ds.xml file which has all the connection information for Oracle. After making the change EDAS2 was then able to connect.

I again wish to thank you for the quick response.


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